Privacy Policy

Last Updated: November 26, 2025

At Flip Lip Sip, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Create an account
• Make a purchase
• Subscribe to our newsletter
• Contact customer support
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number, shipping address)
• Payment information (credit card details, billing address)
• Order history and purchase details
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Clickstream data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing & Fulfillment

• Process and complete your orders
• Send order confirmations and shipping updates
• Handle returns and exchanges
• Provide customer support

Communication

• Respond to your inquiries and requests
• Send promotional emails and newsletters (with your consent)
• Notify you about product updates and special offers
• Request feedback and reviews

Website Improvement

• Analyze website usage and performance
• Improve our products and services
• Personalize your shopping experience
• Detect and prevent fraud

Legal Compliance

• Comply with legal obligations
• Enforce our terms and conditions
• Protect our rights and property

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Payment processors (PayPal, Stripe, etc.)
• Shipping carriers (USPS, FedEx)
• Email service providers
• Analytics platforms
• Cloud storage providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our rights and property
• Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing systems
• Regular security audits and updates
• Access controls and authentication
• Secure data storage practices

5. Your Rights & Choices

You have the following rights regarding your personal information:

Access & Correction

• Request access to your personal information
• Update or correct inaccurate information
• Request deletion of your data (subject to legal requirements)

Communication Preferences

• Opt-out of marketing emails by clicking "unsubscribe" in any promotional email
• Update your email preferences in your account settings
• Contact us at info@fliplipsip.com to manage your preferences

Cookie Management

• Control cookie settings through your browser
• Disable cookies (note: this may affect site functionality)
• Clear cookies from your device

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at info@fliplipsip.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our website, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)

Your continued use of our website after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.

Have Questions About Your Privacy?

Our team is here to help address any privacy concerns.